So my take home with this is that despite time constraints to quickly deduce and figure out risks, it is even more important in imparting hope for positive change when relaying this information to a patient. From risks to findings it important to put the data in a context that promotes understanding and change. For example - What lab value is abnormal? What does it / can it mean? What can I do about it?
Perhaps risk and hope are a yin/yang type of thing - highlight the change I need and support me to be optimistically ready to take action (and coach me to make the hard changes.) Either way, we need to have one script inside our heads and a different language of delivery to patients if we hope to have them a) come back and see us again :> and, b) take action to promote healthier lives.